At CozyHomeStore, we understand that receiving your carefully selected home essentials in a timely and reliable manner is key to creating the cozy sanctuary you deserve. Our delivery options are designed to offer flexibility and convenience, ensuring your shopping experience is as comfortable and seamless as our products. Below, you’ll find all the details about our shipping processes, times, and methods to help you plan your order with confidence.
Shipping Methods
We offer two convenient shipping options to cater to your needs, whether you’re looking for speed or economy. Both methods are handled by trusted global carriers to ensure your items arrive safely at your doorstep.
- Standard Shipping: For a flat fee of $12.95, we use reliable carriers like DHL or FedEx. This option is perfect if you need your items sooner and want tracking capabilities. Delivery typically occurs within 10-15 days after shipment.
- Free Shipping: On orders over $50, enjoy free shipping via EMS. This economical choice delivers your products within 15-25 days after shipment, ideal for those who don’t mind a little wait for great savings.
Processing and Delivery Times
Once you place an order, our team works diligently to process it within 1-2 business days. This includes order verification, packaging, and handing off to our carrier partners. Please note that delivery times start after the shipment date and may vary slightly based on your location and carrier schedules. We ship globally, excluding Asia and a few remote areas, to bring CozyHomeStore comfort to homes worldwide.
Tracking Your Order
For Standard Shipping orders, you’ll receive a tracking number via email once your package is dispatched. This allows you to monitor your delivery in real-time. Free Shipping orders may have limited tracking, but we ensure all packages are handled with care.
Returns and Support
If you need to return an item, you have 15 days from the delivery date to initiate the process. Our customer-centric team is here to assist you every step of the way—just reach out to us at [email protected] for support with deliveries, returns, or any questions.
Thank you for choosing CozyHomeStore, where we deliver not just products, but a touch of coziness to your home. We appreciate your trust and look forward to serving you!
