Welcome to CozyHomeStore! These Terms and Conditions govern your use of our website and services. By accessing cozyhomebedding.com and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes and in accordance with these terms
  • Not attempt to interfere with the proper functioning of the website

You are responsible for all activities that occur under your account and must ensure that anyone who accesses our site through your internet connection is aware of these terms.

2. Products and Services Description

CozyHomeStore specializes in high-quality, cozy home products designed to bring warmth and comfort to your everyday life. Our current product offerings include:

  • 3D Polo Shirts
  • Quilt Blanket Bedding Sets
  • Shower Curtains
  • Vintage Shirts

We strive to accurately display our products, including colors and details. However, actual colors may vary slightly due to monitor settings and photographic lighting.

Important Note: For hygiene reasons, shower curtains must be returned in their original, unopened packaging to be eligible for returns or exchanges.

3. Order and Payment Terms

Order Process:

When you place an order, you will receive an acknowledgment email. This is not an order confirmation. Your order is accepted only when we send a confirmation email, at which point a contract is formed between us.

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your payment card details on our servers.

Shipping Information:

We ship globally, excluding some parts of Asia and remote areas due to logistical constraints.

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment

Orders are processed within 1-2 business days after payment confirmation. During peak seasons, processing may take slightly longer.

4. Returns and Refunds Policy

We want you to be completely satisfied with your purchase. You may return most items within 15 days of delivery for a refund or exchange, provided they are:

  • In original, unused condition
  • Include original packaging and all attached tags
  • Accompanied by your original order confirmation or receipt

Important Exception: For hygiene reasons, we cannot accept returns or exchanges on shower curtains that have been opened or installed.

To initiate a return or exchange:

  1. Contact our customer service at [email protected] within 15 days of receiving your order
  2. Our team will provide a Return Authorization Number and instructions
  3. Securely pack the item in its original packaging with the Return Authorization Number visible
  4. Ship to: 56 Tator Patch Road, WILMINGTON, US 28401

Customers are responsible for return shipping costs unless the return is due to our error. Refunds are processed within 3-5 business days after we receive and inspect the returned item.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of CozyHomeStore or our content suppliers and is protected by international copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The CozyHomeStore name and logo are trademarks of our company.

6. Limitation of Liability

CozyHomeStore shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use our website or services
  • Any products purchased through our website
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on our website

Our total liability to you for all claims related to our website and products shall not exceed the amount you paid for the products in question.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

7. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Wilmington, US.

We encourage you to contact us first at [email protected] with any concerns, as we are committed to resolving issues amicably.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 56 Tator Patch Road, WILMINGTON, US 28401